From resistance to commitment

An international service company needed to deliver a solution to a client, which would incur major changes for the client’s employees.

Even though the purpose of the solution was to gain improved quality and efficiency, it became evident that the new solution would create uncertainty for the client’s employees.

RelationsPeople counselled the client on how to mitigate uncertainty by including the employees in the implementation of the solution.

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Kristian Eiberg

Managing director, Partner
+45 22 65 52 51