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RelationsPeople
Management

Activating values in an international management team

Kristian RelationsPeople
Kristian Eiberg

Managing Director, Partner
+45 22 65 52 51
kristian@relationspeople.dk

After a period of expansion and a near doubling of the number of employees, Inter IKEA Centre Group A/S needed to strengthen the value-based leadership in the company.

Inter IKEA Centre Group A/S develops, owns, and operates shopping centres around the world. As a result of an expansion strategy, the company had almost doubled its workforce in two years and entered new geographical markets.

Top management realised that not all managers were living the company’s values in practice and contacted RelationsPeople to help strengthen value-based leadership in the company. A few years earlier, RelationsPeople had helped the company develop a new leadership foundation with vision, mission, and values.

RelationsPeople’s consultants first interviewed the leaders and found that they understood the company’s values differently and their leadership behaviour was therefore different. The differences were due to the fact that not all managers had been involved in the development of the values and the values were perceived differently from country to country due to cultural differences.

RelationsPeople then developed a leadership development programme consisting of a series of full-day workshops for top management and country directors, where they explored the values and linked them to their own leadership behaviour. In addition, RelationsPeople ran an executive coaching programme for the top managers at the Danish headquarters to strengthen their individual values-based leadership. After six months, the 20 leaders had a shared understanding of the values and their rationale and were able to develop and implement a set of behaviours that supported a shared values-based leadership approach while respecting cultural differences.

Kristian EibergCasesLeadership CommunicationTraining & workshops
Article
Top management communication: The challenging relationship with the foreign CEO
RelationsPeople Public Affairs
by Kristian Eiberg
Leadership Communication
When a new CEO arrives, the communications director is thrown back to square one in his or her positioning journey. If he's coming from outside, he's starting from scratch. And if he's not Danish, the start will be particularly challenging.
Article
Don’t underestimate peer management
RelationsPeople Kommunikationsbureau
by Kristian Eiberg
Leadership Communication
The new head of communications has reason to be excited. Exciting challenges lie ahead, either in the same organization or somewhere completely new. But there's a real danger that you won't make the cut. If you're quickly build an internal network in the new place, you're more likely to succeed.
Article
How to improve the quality of a town hall meeting
RelationsPeople Kommunikationsbureau
by Anders Monrad Rendtorff and Laura Olaf Nielsen
Internal CommunicationLeadership Communication
A meeting for all employees - a town hall meeting - plays a central role in internal communications in most large organizations. Senior management uses the meeting to update employees on the company strategy, organizational changes, and other events that affect most employees. But when is a town hall meeting a good meeting?
Article
A communications manager controls 4% of what the organization talks about
RelationsPeople Kommunikationsbureau
by Anita Østergaard Sørensen
Internal CommunicationLeadership Communication
In the hallways, in the parking lot, in the cafeteria, and at the desks. Internal communication takes place everywhere in an organization. That's why town hall meetings constitute the perfect opportunity to influence what managers and employees talk about, how the company is perceived, and ultimately, how it performs. We spoke to our Associate Partner and Senior Advisor, Anders Monrad Rendtorff, about why town halls are such an important and challenging communication discipline.
Case
Superligaen A/S: Annual audience survey
RelationsPeople Kommunikationsbureau
Training & workshops
In 2011, the Superliga faced the challenge of declining attendance figures and were interested in a communication effort that could attract more spectators to Danish football stadiums.
Uncategorized
Media Training
RelationsPeople Kommunikationsbureau
Training & workshops
Practice makes perfect

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